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Passenger Calls Out InDrive After Near-Death Experience on Eko Bridge: “I Will Not Rest”

An inDrive passenger says she and her friend survived a serious crash and is demanding answers from the ride-hailing company.
inDrive passenger inDrive passenger
More than 24 hours later, she said the company had still not provided a meaningful response. Credit: Seeklogo, X/symplyseun

In the early hours of Sunday, September 27, 2026, a late-night ride ordered through inDrive turned into a life-threatening ordeal for two women in Lagos. 

What began as a simple trip home ended with a violent crash into Eko Bridge after the driver allegedly fell asleep at the wheel.

As posted on X, around 1:01 a.m., @symplyseun and her friend ordered an inDrive after an event. The driver, identified as Oluwatoyin, arrived in a brown Toyota Camry with plate number KRD 764 KQ.

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Shortly after entering the expressway, the passenger noticed something was wrong. The driver was not maintaining his lane and kept stretching as if struggling to stay awake. She began talking to him in an effort to keep him alert.

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The Crash

At approximately 1:44 a.m., the car slammed into Eko Bridge. The impact was so sudden and severe that her friend, seated behind the driver, had her leg trapped under the driver’s seat and could not free herself. @sympkyseun herself was bleeding heavily from a head wound and initially did not realise the full extent of her injury.

Instead of assisting the injured passengers, the driver left the scene. However, a stranger helped take them to the hospital after @symplyseun allegedly called Lagos State emergency services at 1:44 a.m which called back at 2:00 a.m. simply to ask if they were still in need of their help.

The Injuries and a Demand for Accountability from InDrive

 inDrive passenger
Instead of assisting the injured passengers, the driver left the scene. Credit: X/symplyseun

By the next day, @symplyseun had received stitches on her forehead. Her friend had sustained a head injury and strained legs. She had allegedly already sent a detailed email to inDrive and publicly shared the driver’s details, photos of the damaged vehicle, and videos showing her blood-soaked clothes and visible injuries.

More than 24 hours later, she said the cab-hailing company had still not provided a meaningful response. Instead, she claimed they continued asking redundant questions about information she had already supplied. The driver had also gone silent.

“I WILL NOT REST,” she declared, insisting that inDrive take responsibility, cover hospital expenses and damages, and ensure the driver is held accountable for the pain caused.

SEE ALSO: Passenger Dies After Jumping From Moving Bus in Lagos

Netizens React to The Incident

The posts quickly gained significant attention, sparking discussion about ride-hailing safety, the dangers of driver fatigue, the reliability of emergency response services in Lagos, and the level of accountability platforms should show when passengers are harmed.

Some have, however, pointed to the terms and conditions of InDrive, which state:

“Limitation of Liability: To the maximum extent permitted under Nigerian law, inDrive shall not be liable for indirect, incidental, special, punitive, or consequential damages (including personal injury, property damage, lost profits, or lost data) arising out of or in connection with the use of the Platform or services provided by Drivers.”

As of her latest updates and the time of this report, the women were still waiting for concrete action from InDrive.

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