Nigerian fintech company OPay has formally asked the Department of State Services (DSS) and the Nigeria Police Force to investigate a viral social media rumour claiming the company was going on an indefinite break.
The false report, which began circulating last week, claimed OPay would suspend operations from September 1, 2026, and advised customers to withdraw their funds.
The message was presented in a way that made it appear official, which sparked concern among some users. 
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OPay’s Response to Shutdown Rumour
On August 31, the company issued a clear public warning on its verified account against the publication and circulation of misleading reports about it.
At a press conference in Lagos, OPay’s Chief Legal Counsel, Akinfolabi Rokosu, stated plainly that the company is not shutting down and remains fully active in Nigeria.
“OPay is here. OPay is operating, and OPay is going nowhere. The message that is circulating online is false. It did not come from OPay,” he said.
Rokosu explained that the false report was mainly dangerous because it could create panic and trigger unnecessary withdrawals. It could also cause public confidence in a regulated financial institution to dwindle.
The company has already provided evidence to security agencies and is fully cooperating with the ongoing investigation.
Legal Action By OPay
OPay has also published legal notices to at least three social media users (two on X and one on TikTok) who shared or amplified the false claim.
The culprits including @adamugarba, @viralgrabtvng, and @haifah_er_abba were demanded to delete the post and issue public apologies.
It has warned that it will seek full legal remedies against anyone found deliberately spreading harmful falsehoods about its operations.
One of the accounts, @haifah_er_abba, later deleted the post and apologised, acknowledging that the information was false.
The company has urged the public to depend only on its verified official channels for information and to verify any claims before sharing them.
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