The Lagos State Consumer Protection Agency (LASCOPA) has launched a dedicated toll-free helpline to make it easier for residents to report fake, expired, adulterated, and counterfeit products, as well as poor services and other consumer rights violations.
In a statement released on Tuesday, 6 October 2026, the General Manager/CEO of LASCOPA, Afolabi Solebo urged Lagosians to “tell it to LASCOPA.”
The agency is encouraging people to report issues formally rather than relying solely on social media posts. 
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How to Reach LASCOPA
The toll-free helpline gives customers living in Lagos a direct and accessible channel to report problems and prompt the agency to act on any issue regarding consumer products.
The LASCOPA toll-free helpline is 080 0005 2726. To send an email, address to lasgcopa@gmail.com. On social media search for @lascopa or @lasgcopa on all platforms.
What You Can Report
Residents can use the helpline for issues including:
• Fake or counterfeit products
• Expired or adulterated goods
• Defective products
• Misleading advertisements
• Unfair business practices
• Poor services
• Online shopping disputes
What to Do When Reporting
Solebo stressed the importance of supporting complaints with evidence. Helpful items include:
• Receipts and invoices
• Photographs or videos of the product
• Product labels and packaging
• Proof of payment
• Screenshots of transactions, advertisements, or conversations with sellers.
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He also advised consumers to check product details carefully before buying. He stressed that manufacturer information, production and expiry dates, batch numbers, ingredients, and usage instructions should be meticulously checked especially before making online purchases.
LASCOPA has already been active in the best interest of consumers in the country’s biggest commercial hub. Between January and June 2026, the agency inspected 663 outlets and found 238 in violation of consumer-protection rules.
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